You would like to have an ID card sent to you in the mail, or you have not received your requested ID card
You would like to make a change to your existing policy due to: a typo on your ID card, name misspelling, incorrect date of birth, or a change in coverage dates
You would like a renewal notice sent to you in the mail or via email
Please email firstname.lastname@example.org or call 1-800-335-0611 or collect 0-317-575-2652 and ask for the
Administration Department, or fax 317-575-2659.
If you wish to cancel your policy, please email email@example.com or fax your request to 317-575-2659.
You have a question regarding your benefits and coverage
You are needing to seek medical treatment, and it is not an emergency
You need help locating a doctor/medical facility
You would like to file a claim or have a claims FAQ, please click here
You would like to follow-up on your claim status
Please email firstname.lastname@example.org or call 1-800-335-0477 or collect 0-317-575-2656, or fax 317-575-2256
In the event of a Medical Emergency, please click here *
*This line is not to be used for purchase assistance or purchase errors, only medical emergencies
You would like to confirm that your claim has been received
You have questions on a claims payment check
You have questions on how to file a claim or have a claims FAQ, please click here
Please email email@example.com
Customer Service Department
You would like for a representative to help you choose a policy that is right for you
You would like assistance purchasing a policy online
You are an agent and would like to learn about how to sell our plans
You are not sure what you need. Our Customer Service Department will get you to the right place!
Please email firstname.lastname@example.org or call 1-800-335-0611 or collect 0-317-575-2652 and ask for the
customer service department or fax 317-575-2870.
You are an agent and interested in contracting with us
Please email email@example.com or call 1-877-444-5012, 8:00 AM-5:00 PM Eastern Standard Time.
You would like to follow up on your submitted Reside Prime or Reside Application
You have an underwriting question about a certain medical condition
You would like to follow up on your medically underwritten private label Application
You would like to follow up on your submitted group quote
Please email firstname.lastname@example.org. You will receive a response within 2 business days.
Technology product and services providers should contact the Vendor Manager
Please email email@example.com or call 0-317-573-4529 x 3438.